Request Tracker (RT) is a ticketing system which
enables a group of people to intelligently and efficiently manage
tasks, issues, and requests submitted by a community of users. It
features web, email, and command-line interfaces (see the package
rt4-clients).
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RT manages key tasks such as the identification, prioritization,
assignment, resolution, and notification required by
enterprise-critical applications, including project management, help
desk, NOC ticketing, CRM, and software development.
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This package provides the 4 series of RT. It can be installed alongside
the 3.8 series without any problems.
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This package provides various configuration files and manages the
necessary dependencies for running request tracker (RT) version 4
on the Apache 2 web server.
Installed Size: 54.3 kB
Architectures: all