Request Tracker (RT) is a ticketing system which
enables a group of people to intelligently and efficiently manage
tasks, issues, and requests submitted by a community of users. It
features web, email, and command-line interfaces (see the package
rt5-clients).
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RT manages key tasks such as the identification, prioritization,
assignment, resolution, and notification required by
enterprise-critical applications, including project management, help
desk, NOC ticketing, CRM, and software development.
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This package provides the 5 series of RT. It can be installed alongside
the 3.8 and 4 series without any problems.
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This package provides an external FCGI interface for web servers
including, but not limited to, nginx, and is not needed for web servers
such as Apache which invoke FCGI programs directly.
Installed Size: 84.0 kB
Architectures: all